At Tidy Essence, we believe that a well-organized home is the foundation of a peaceful life. We curate a selection of high-quality kitchen and home essentials that transform everyday tasks into moments of joy. Our passion lies in helping you create a space that reflects your personality and meets your needs, bringing a sense of harmony and satisfaction to your daily routines.

We understand the excitement of receiving your order, and we strive to get it to you as quickly as possible. Typically, our processing time is 1-3 business days, and shipping takes an additional 5-7 business days, depending on your location. While we aim for timely delivery, we also ensure that your products are carefully handled and packaged to arrive in perfect condition.

Once your order is shipped, you’ll receive an email with a tracking number. This allows you to follow your package's journey from our warehouse to your doorstep. We know how eagerly you’re waiting, and tracking your order is a great way to stay connected with its progress every step of the way

If your order hasn’t arrived within the estimated delivery time, we’re here to help. Please reach out to our customer service team, and we’ll investigate the issue right away. Your satisfaction is our priority, and we’ll work diligently to ensure your order reaches you as soon as possible.

We take great care in packaging your items, but if your product arrives damaged, we sincerely apologize for the inconvenience. Please contact us immediately with photos of the damage, and we’ll quickly arrange a replacement. Your trust in Tidy Essence means everything to us, and we’re committed to making things right.

Absolutely! If for any reason you’re not satisfied with your purchase, you can return the product within 3 days of receipt for a refund. We want you to love every item you buy from Tidy Essence, and our easy return process ensures you can shop with confidence, knowing we’re here to support you.